Privacy Policy

At Collecta Asia (collecta-asia.com), we value your privacy and are committed to protecting your personal data in compliance with the Personal Data Protection Act (PDPA) of Malaysia.

Information We Collect

We may collect the following personal information when you interact with our platform:

  • Full name, email address, and phone number
  • Shipping and billing addresses
  • Product listings and images (for vendors)
  • Transaction and payment information
  • Device, browser, and usage data

Purpose of Data Collection

Your personal data is used to:

  • Register and manage your user or vendor account
  • Process orders and payments
  • Deliver products and communicate order status
  • Provide customer service and support
  • Send relevant updates and promotions
  • Improve website functionality and user experience

Disclosure of Your Information

We do not sell your personal information. We may share it with trusted third parties only for the purposes of:

  • Payment processing
  • Delivery and shipping
  • Legal and regulatory compliance

Cookies and Analytics

We use cookies and similar technologies to understand user behavior, enhance performance, and personalize your experience. You may disable cookies in your browser settings if you prefer.

Your Rights

Under Malaysia’s PDPA, you have the right to:

  • Access and correct your personal data
  • Withdraw consent to use your data
  • Request deletion of your personal information

Data Security

We apply appropriate security measures to safeguard your data. However, no online system is 100% secure, so we advise you to use strong passwords and stay cautious with your personal data online.

Retention of Data

Your data will be retained only as long as necessary for the purposes outlined above, or as required by law.

Children’s Privacy

Collecta Asia is not intended for users under the age of 13. We do not knowingly collect personal data from children.

Updates to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be available on our website.

Contact Us

If you have any questions or requests regarding your data, please contact us at:

Email: info@collecta-asia.com